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LUCIENHealth

Enquiries

Write to us.

We reply within one working day. The first conversation is with a physician rather than a salesperson, and there is no charge for it. Nothing you send is shared outside the practice.

01 — Your enquiry

Sending opens a draft in your own email client, addressed to care@lucienhealth.com, so that the message leaves from your account rather than through a form on this site. Please do not include clinical details, test results or medical records in a first message. We will ask for those over a secure channel once we have spoken.

02 — Direct

Enquiries

care@lucienhealth.com

Read by the practice each working morning. We reply within one working day.

Member line

+44 20 7946 0318

24 hours, members only. A physician answers, not a call centre.

Membership

membership@lucienhealth.com

Terms, renewals and household changes.

Press

press@lucienhealth.com

We do not comment on members, past or present.

Consulting rooms

London
27 Harley Street, W1G 9QD
Zurich
Bahnhofstrasse
New York
Upper East Side
Singapore
Orchard

By appointment only. Assessments are hosted at accredited facilities near each set of rooms.

Not an emergency service

Lucien Health coordinates and manages care with regulated physicians and accredited facilities. It is not an emergency service. If you believe you are experiencing a medical emergency, contact your local emergency number immediately or attend the nearest emergency department.

Confidentiality

Enquiries are read only by the physician team and the practice manager. We do not sell, share or pass your details to anyone outside Lucien Health, and an enquiry that does not become a membership is deleted after twelve months. Data protection questions go to dpo@lucienhealth.com.